business-measures
Start where you want to finish
When it comes to aligning soft skills with business measures, start with the “why.”
What would happen if we eliminated the formal L&D department?
It’s a chilling question. But it stimulates some reflection: What are we doing to convince executives that L&D is contributing to the organization’s success — not just in a logical or intuitive way, but with actual data from trusted resources?
Design for success and measure it along the journey
Black box thinking is needed throughout the learning and talent development cycle.