San Francisco — April 4
A new study by emotional intelligence network Six Seconds found that leaders with stronger emotional acumen create higher performance.
The three-year study was conducted at AMADORI, a supplier of poultry products to McDonald’s in Europe. Key findings include:
• For individual managers, emotional intelligence scores predict 47 percent of the variation in managers’ performance scores.
• Emotional intelligence predicts 76 percent of the variation in organizational engagement.
• Plants with higher organizational engagement achieved higher bottom-line results.
• In addition, during the project, employee turnover also dropped by 63 percent.
According to the study, emotional intelligence refers to a set of skills for understanding and using emotions effectively. This learnable skill makes managers more capable of building a workplace climate, or environment, where employees are effective.
Source: Six Seconds Organization