The company, under the direction of Tonda Priyanto uses digital learning, including e-learning, learning channels and mobile learning.
by Site Staff
November 19, 2012
TONDA PRIYANTO
Senior Manager of Telkom Learning Center, Telkom Indonesia
Telkom Indonesia, the country’s largest telecom company, needed to use advanced technology to train its employees. It was a faster and more effective way to close competency gaps, and it would save the company a lot of money.
The company, under the direction of Tonda Priyanto, senior general manager of the learning center, uses digital learning, including e-learning, learning channels and mobile learning. The e-learning is multimedia-based and interactive. For instance, there’s an interactive simulation available for field workers who install new equipment. The learning channel is a video learning content system, which can broadcast or be made available on-demand on the company intranet. Mobile learning is designed to work in tandem with the other forms of learning, but is mostly created to be consumed in bite-sized form — short and instant.
In terms of digital learning, to date there are more than 200 e-learning training modules and 1,000-plus learning videos on topics such as business, marketing, finance, human capital and telecommunication.
When using traditional forms of training such as classroom, there would be an average cost of $102 per employee excluding the price for class infrastructure. For digital learning that amount has been reduced to $5.80 per employee. Further, that cost is expected to drop even more as the number of users grows. Other benefits associated with digital learning include reduced need for travel, a more efficient utilization of existing resources, saving time and the ability for individuals to access learning anytime, anywhere.
This move toward technology is a boon for the company, especially since in a 2011 annual survey employees expressed their interest in using new technologies such as mobile and video learning.