Cherry Hill, N.J. — Feb. 27
Trend Integration, a provider of telephone-based job candidate screening solutions, has launched the InterviewDirect Hourly Hire solution.
InterviewDirect, a Web- and IVR-based phone screening service, enables hiring companies to automatically schedule, conduct, listen to and score automated phone interviews.
Easily integrated with other HR solutions such as applicant tracking systems, InterviewDirect reduces the lengthy and expensive phone interviewing process while improving the quality of the applicant pool.
“In most companies, there’s a wide range of positions that need to be filled — those that are skilled or non-skilled, exempt or non-exempt,” said Hal Cohen, Trend Integration CEO. “Not all job candidates have access to apply for open positions in the same way. Our latest version of InterviewDirect is specifically designed to meet recruiters’ needs for prescreening hourly workers.”
Sourcing hourly workers, many of whom may not have access to a computer, can be challenging and time-consuming.
With the InterviewDirect Hourly Hire solution, employers now have the ability to painlessly reach out and prescreen these talent pools.
The service enables employers to place a toll-free number in job fliers and classified advertisements that job applicants can call 24×7.
Live representatives converse with callers in English or Spanish to offer applicants the ability to transfer into the bilingual InterviewDirect automated system or to call back at their convenience using a personal identification number (PIN).
Employers can listen to applicants’ phone-screening responses to customized interview questions that can include yes/no, multiple-choice and/or open-ended questions.
“As with all versions of InterviewDirect, applicants’ phone screening responses are immediately reviewable by the hiring company,” Cohen said. “Plus, appropriate information can flow real time to and from InterviewDirect into other solutions such as an ATS.”
According to Current Population Survey estimates for 2004, about 73.9 million American workers were paid at hourly rates, representing 59.8 percent of all wage and salary workers.
Many of these workers are employed in industries, such as retail and hospitality, where many job applicants do not have computer access, limiting their ability to visit online job boards or company Web sites.
To reach these workers, many hiring companies resort to classified advertising, job fliers, campus recruiting and job fairs.
“InterviewDirect’s Hourly Hire solution is an ideal way to connect with hourly workers and get them into the recruiting pipeline,” Cohen said. “Rather than having countless positions go unfilled, employers can use InterviewDirect’s toll-free numbers to encourage applicant interest and qualify these candidates inexpensively and quickly.”