San Jose, Calif. — Feb. 2
Xactly Corp., a provider of automated, on-demand sales compensation management, is working on a strategic alliance with RightNow Technologies.
Through the combination of RightNow's service, sales and marketing solutions and Xactly’s sales compensation management solutions, businesses can drive significant sales performance and service staff effectiveness.
Ensuring a superior customer experience is critical in today’s competitive marketplace. RightNow’s next-generation customer relationship management (CRM) solutions help organizations improve the customer experience and drive revenue.
Motivating sales and service staff is a critical component to any customer experience strategy — focused and well-compensated sales representatives are more likely to provide the high-touch experience customers expect.
“Xactly Incent is an excellent complement to RightNow’s offerings,” said Christopher W. Cabrera, Xactly founder, president and CEO. “By teaming with RightNow, Xactly will be able to provide clients with on-demand sales, services and compensation management solutions.
“Empowering sales and services personnel with real-time visibility into their sales compensation and performance will help organizations better align sales teams to deliver a world-class customer experience and maximize revenue growth.”